CSFirstbank, Inc. fully recognizes the value of your personal information and is committed to respect and protect them. This Privacy Notice will explain how we treat your personal information when you visit our website pursuant to the provisions of Republic Act No. 10173 otherwise known as the Data Privacy Act of 2012, and other relevant laws.
This Privacy Notice applies only to the personal information of our website visitors and does not include information collected offline. We may amend this Privacy Notice at any time by publishing a new version in this website.
Personal Information We Collect
We receive only information that you directly provide to us while using our Service. We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, which may include, but is not limited to the following:
- Full name
- Email address
Use of Information
We will treat your information as confidential and will abide with the relevant data privacy laws to protect them. The collected personal information is utilized solely for documentation and processing purposes. Processing the personal information, you provide in your requests and/or inquiries will enable TSPI to properly address them; forward them to appropriate internal units for response and actions; and, provide you with appropriate updates and advisories in a legitimate format and in an orderly and timely manner.
Protection Measures
The security of your personal information is important to us, thus, we have put in place physical, technological and procedural safeguards to maintain the confidentiality, integrity and availability of your personal information. Electronic data are stored in a secure database location while physical files containing personal information are stored in secure cabinets within a locked room, where only authorized TSPI personnel have access to these personal information.
Right to Access and Rectification
You have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be rectified if it is incorrect. To do so, please contact us at the link provided below with your request.
Disclosure of Information to Outside Parties
CSFirst Bank, Inc., shall not subject to specific lawful exceptions, disclose, release or sell to third parties any personal data or information given through our website. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep these information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety.
Retention of Personal Information
Your personal information shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time, remains in effect and until such time as it is no longer required nor necessary to keep your information for any other legal, regulatory or business purposes
Rights of a Data Subject
You, as the data subject, have rights under the Data Privacy Act, to wit:
- The right to access your personal information;
- The right to make correction to your personal information;
- The right to object to the processing of your personal information;
- The right to erasure or blocking of your personal information;
- The right to be informed of the existence of processing of your personal information;
- The right to damages;
- The right to lodge a complaint before the National Privacy Commission.
Contact Us
For your queries, clarifications or requests, in the exercise of your rights pertaining to your personal information, or any aspect of this Notice, or to provide any feedback that you may have about our processing of your personal information, you may contact us.